7-Day Unconditional Return Guarantee

30-Day Ineffectiveness Return Guarantee

Sensitive Skin Return Guarantee

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Shipping policy

Shipping Locations:

  • We ship products within Malaysia and selected international regions.
  • Ship from : Empire Residence, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor

Shipping Rates:

  • Malaysia: RM10 flat rate.
  • International: Shipping rates depend on the destination country.

Processing Time:

  • Orders will be processed within 2-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time:

  • West Malaysia: 2-4 business days.
  • East Malaysia: 4-7 business days.
  • International: Delivery time varies by destination and may take 7-14 business days.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via Beaucell's aftersales service.

Shipping Delays:

  • While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances. We appreciate your patience and understanding.