[Online] Beaucell Starter Pack

Sensitive Skin Return Guarantee:

• If you experience sensitivity, provide a photo showing the sensitivity to apply for a refund.
  

7-Day Unconditional Return Guarantee

Eligibility:

• This guarantee is applicable only if you purchase a small size product as part of a promotion with purchase (PWP).
  
• For example, if you buy the 60 Sec Lifting Camellia HydraPeptide Cream 50ml along with a PWP of 10ml, you are eligible for this guarantee.
  
  

Terms:

• If unsatisfied after using the tester, you can return the unopened full-size product within 7 days for a refund.
  

Process:

• Ensure the full-size product is unopened.
  
• Return the product within 7 days from the date of purchase for a refund.
  

This guarantee is designed to ensure customer satisfaction by allowing you to try a sample size before committing to the full-size product.

Return Process for Sensitive Skin and 7-Day Unconditional Guarantees:

1. Contact customer service at beaucell.official@outlook.com.
   
2. Fill out the return form provided.
   
3. Send the securely packed items to Beaucell.
   
4. Refunds processed within 7 days after receiving the return.

30-Day Ineffectiveness Return Guarantee:

• Applies to specific products (e.g., 60 Sec Peptide Instant Lift Hydration Toner).
  
• Use the product for 30 days.
  
• Provide before-and-after photos for the usage period.
  
• No need to return the product.
  
• Contact after-sales service via WhatsApp (+601026183941) with photos and a detailed description.
  
• Refunds processed within 7 days after approval.

Shipping Cost Clause for All Returns:

• Refunds exclude shipping costs.
  
• Orders with free shipping will have shipping costs deducted from the refund.

Damaged Products:

• For damaged products, contact customer service at beaucell.official@outlook.com with photo evidence.
  
• We will reship the product at no additional cost.